ICS uses technology to speed this process and remove excessive costs. We implement systems that scan the document, provide automatic classification, and route the document to the right department for processing. Once within the workflow, the solution can automatically issue processing reminders to people that have not taken appropriate action on the document, ensuring process accountability. In some cases, many of the classification, retention and management issues can be completed automatically, enabling the department to be more efficient.
Our experience with the digital mailroom positions ICS as a leader in this service. Whether you do it in house with our system, or have our team process these documents, you can be rest assured that it will be done right the first time. The end result is that we can save you thousands in costs and make your processes more efficient.
I can't express how much your time is appreciated. I have never worked with a company that has this much dedication to customer satisfaction. I Just wanted to let you know what it means to me and our organization.
Our relationship with ICS is professional, collaborative, and constructive. We use ICS as the subject matter expert for the Captiva data capture software, as a developer of applications using Captiva data capture software, architect of applications to ensure efficient and accurate running of the applications, a teacher for our developers in the Captiva data capture software and as an integrator of third party vendor applications and software; check processing and scanner hardware. ICS will go the extra mile to deliver the services we’ve come to expect as our service provider.
I have enjoyed working with you and your team. ICS has been a very important part of our ability and success to service our clients to their expectations. I will be forever grateful to you and ICS for all that you have done and will continue to do as we both grow with the future.
ICS is a great partner to work with! They care about their customers and are so responsive to their needs. EVERYONE in the company is willing to do the work. There have been several times I've called the main phone line and the VP has answered or I check in on something and the executives are taking care of day to day work. Our Partnership with ICS has been very successful, enjoyable, and one I would recommend!