Regardless of whether it is a healthcare or dental claim, managing these processes efficiently can be the difference between profit and loss, or, more importantly, a happy or unhappy customer.
ICS understands theses processes, and the importance they play in both managing costs and providing good service to the customer. We have helped central Kentucky insurance companies manage these processes more efficiently by taking advantage of scanning technologies. Whether we perform the work or implement the technologies that improve information availability, we can help you streamline processes and cut costs. The end result is a more efficient process with better information availability that eventually results in a happier customer and claims that can be processed more efficiently.
Contact us to learn more about how we have helped traditional healthcare, as well as dental insurance companies streamline their claims processing activities.
I can't express how much your time is appreciated. I have never worked with a company that has this much dedication to customer satisfaction. I Just wanted to let you know what it means to me and our organization.
Our relationship with ICS is professional, collaborative, and constructive. We use ICS as the subject matter expert for the Captiva data capture software, as a developer of applications using Captiva data capture software, architect of applications to ensure efficient and accurate running of the applications, a teacher for our developers in the Captiva data capture software and as an integrator of third party vendor applications and software; check processing and scanner hardware. ICS will go the extra mile to deliver the services we’ve come to expect as our service provider.
I have enjoyed working with you and your team. ICS has been a very important part of our ability and success to service our clients to their expectations. I will be forever grateful to you and ICS for all that you have done and will continue to do as we both grow with the future.
ICS is a great partner to work with! They care about their customers and are so responsive to their needs. EVERYONE in the company is willing to do the work. There have been several times I've called the main phone line and the VP has answered or I check in on something and the executives are taking care of day to day work. Our Partnership with ICS has been very successful, enjoyable, and one I would recommend!