The ability to effectively communicate though outbound mail is imperative to providing the level of service and experience your customers have come to expect. However, the capacity to manage the staffing and consumables, along with increasing equipment costs has created a management nightmare for organizations across the country.
ICS has almost two decades of experience in helping our customers streamline their mailroom and printing needs, gaining efficiency and cost savings by leveraging our Business Process Outsourcing services. Whether you are mailing a few pages in a standard #10 envelope, large quantities in a 9×12 envelope, or bulk mailing in flats or boxes ICS has a solution that can handle your needs.
ICS works extensively with our clients to provide the most efficient and secure outbound mailing service that is tailored to their specific needs and document types. Through our incorporation of industry leading Pitney Bowes technology, automated software, robust reporting, and tracking we provide seamless outbound mailing services that act as an extension of your daily operations.
No need to purchase and maintain large, sophisticated pieces of equipment.
Scalable service with easily predictable cost structure. Vast savings on materials and labor.
Allow your team to focus on what they do best, serving your customers.
Utilizing our file-based processing, ICS assures that every page of each piece of mail is inserted into the correct envelope and addressed to the correct recipient.
All mail is processed in a SOC 2 Type 2 and HIPAA compliant facility with trained staff who have the proper security clearances to handle sensitive information.
ICS has almost two decades of experience in helping our customers streamline their mailroom and printing needs, gaining efficiency and cost savings.
ICS works with each individual client to design a customized process flow for streamlined document receipt and/or creation. ICS employs industry leading Riso printing equipment to meet our customer’s commercial level printing needs. ICS will develop print jobs for each customer based on the type and volume of documents and pages that need to be printed and mailed.
ICS has incorporated top of the line Pitney Bowes equipment into our mailroom to fold and insert documents into the correct envelope efficiently and accurately. With file-based processing each image of your outbound transaction is barcoded and verified by the system ensuring that every page is placed in the correct envelope every time. Never worry about the wrong mail being sent to the wrong address.
With our automated postage application process ICS is able to efficiently apply the correct postage to each envelope, flat, or box that leaves our facility while reducing postage costs for our customers. The digital mailing systems allows ICS to easily track all postage costs by customer or even line of business, ensuring accurate reporting back to the customer.
I can't express how much your time is appreciated. I have never worked with a company that has this much dedication to customer satisfaction. I Just wanted to let you know what it means to me and our organization.
Our relationship with ICS is professional, collaborative, and constructive. We use ICS as the subject matter expert for the Captiva data capture software, as a developer of applications using Captiva data capture software, architect of applications to ensure efficient and accurate running of the applications, a teacher for our developers in the Captiva data capture software and as an integrator of third party vendor applications and software; check processing and scanner hardware. ICS will go the extra mile to deliver the services we’ve come to expect as our service provider.
I have enjoyed working with you and your team. ICS has been a very important part of our ability and success to service our clients to their expectations. I will be forever grateful to you and ICS for all that you have done and will continue to do as we both grow with the future.
ICS is a great partner to work with! They care about their customers and are so responsive to their needs. EVERYONE in the company is willing to do the work. There have been several times I've called the main phone line and the VP has answered or I check in on something and the executives are taking care of day to day work. Our Partnership with ICS has been very successful, enjoyable, and one I would recommend!