Insurance companies don’t only have to manage the paper from claims processing, although that can be a big source of paper. They typically have employees across large geographies, and have very complex issues regarding information governance, accounting documentation and compliance regulation. This results in potentially creating information silos and disparate document management systems, making it difficult to find information. Effectively managing these documents represents opportunities for big operational productivity improvements, ultimately making insurance companies more efficient.
ICS can scan and index your documents, or provide you with the technology to do it yourself. Regardless of how you use these technologies, you will realize a significant return on investment by spending less time looking for information, and more time acting on it.
Let us show you how our document management services can simplify your administrative processes, enabling you to focus your resources on what matters most – your customers and improving your bottom line.
I can't express how much your time is appreciated. I have never worked with a company that has this much dedication to customer satisfaction. I Just wanted to let you know what it means to me and our organization.
Our relationship with ICS is professional, collaborative, and constructive. We use ICS as the subject matter expert for the Captiva data capture software, as a developer of applications using Captiva data capture software, architect of applications to ensure efficient and accurate running of the applications, a teacher for our developers in the Captiva data capture software and as an integrator of third party vendor applications and software; check processing and scanner hardware. ICS will go the extra mile to deliver the services we’ve come to expect as our service provider.
I have enjoyed working with you and your team. ICS has been a very important part of our ability and success to service our clients to their expectations. I will be forever grateful to you and ICS for all that you have done and will continue to do as we both grow with the future.
I just wanted to share some thoughts with you on what a wonderful team member you have in Beverly, Director of Support. She was such an instrumental part of this transition. It is apparent that all of the dental plans have the utmost respect for her. Her knowledge of the system and ability to jump in to resolve issues quickly is one of the reasons we were able to have a smooth transition. I was very appreciative of her commitment to the project and the team.