Even with the increasing popularity of EDI submissions, dental plans are still suffering from the stressful, costly, and labor intensive task of processing the high volumes of paper claims they receive.
Many are ill-equipped to administer the automated capture of high volumes of paper claims and x-rays. Yet all plans must process these claims efficiently and cost-effectively – especially considering that you’re in business to serve members, not scan high volumes of paper and radiographs.
Some struggle to handle a full service mailroom so they ship their claims to off-shore companies to scan or provide data entry, but many are becoming increasingly concerned about security and quality when sending member data and information out of the country.
With the help of ICS, dental payers can cut their front-end claims scanning and data extraction costs in half and double productivity while achieving claim accuracy rates of 98%+. We are here to help you make those implementations and empower your front-end, paper-to-EDI process to work for you.
This is achieved in one of three ways:
You decide which option is the best fit – click below to learn more about each one or request a dental claims processing assessment if you’re not sure.
ICS Dental Claims Processing software is an automated, high-volume claims form capture and processing solution.
The ICS Dental Claims Processing Cloud Solution provides secure accessibility from any browser and mobile device.
I can't express how much your time is appreciated. I have never worked with a company that has this much dedication to customer satisfaction. I Just wanted to let you know what it means to me and our organization.
Our relationship with ICS is professional, collaborative, and constructive. We use ICS as the subject matter expert for the Captiva data capture software, as a developer of applications using Captiva data capture software, architect of applications to ensure efficient and accurate running of the applications, a teacher for our developers in the Captiva data capture software and as an integrator of third party vendor applications and software; check processing and scanner hardware. ICS will go the extra mile to deliver the services we’ve come to expect as our service provider.
I have enjoyed working with you and your team. ICS has been a very important part of our ability and success to service our clients to their expectations. I will be forever grateful to you and ICS for all that you have done and will continue to do as we both grow with the future.
I just wanted to share some thoughts with you on what a wonderful team member you have in Beverly, Director of Support. She was such an instrumental part of this transition. It is apparent that all of the dental plans have the utmost respect for her. Her knowledge of the system and ability to jump in to resolve issues quickly is one of the reasons we were able to have a smooth transition. I was very appreciative of her commitment to the project and the team.