Many different technologies can be used to improve invoice processing activities. In many cases, organizations attempt to assemble a solution using multiple software solutions, only to find they spend an inordinate amount of time getting one system to speak to another. When you combine software upgrades and advancing technology, finding a single code source for this solution makes it easier to support as your business needs change, and the software capabilities improve.
Whether we perform the work at our facility, or provide the technology to do it at yours, we have the experience to make sure transitioning to a technology-based process is successful.
Scanning and using OCR to extract information from the document, including header and line item information.
Using the extracted information to automatically classify the document.
Connecting the information extracted from the document to the accounting system (including SAP) to validate information and potentially process without any manual intervention.
Any image not meeting the business rules is sent to an exception management queue.
I can't express how much your time is appreciated. I have never worked with a company that has this much dedication to customer satisfaction. I Just wanted to let you know what it means to me and our organization.
Our relationship with ICS is professional, collaborative, and constructive. We use ICS as the subject matter expert for the Captiva data capture software, as a developer of applications using Captiva data capture software, architect of applications to ensure efficient and accurate running of the applications, a teacher for our developers in the Captiva data capture software and as an integrator of third party vendor applications and software; check processing and scanner hardware. ICS will go the extra mile to deliver the services we’ve come to expect as our service provider.
I have enjoyed working with you and your team. ICS has been a very important part of our ability and success to service our clients to their expectations. I will be forever grateful to you and ICS for all that you have done and will continue to do as we both grow with the future.
I just wanted to share some thoughts with you on what a wonderful team member you have in Beverly, Director of Support. She was such an instrumental part of this transition. It is apparent that all of the dental plans have the utmost respect for her. Her knowledge of the system and ability to jump in to resolve issues quickly is one of the reasons we were able to have a smooth transition. I was very appreciative of her commitment to the project and the team.