ICS is a certified Small Business with its headquarters located in London, KY. ICS is a 100% based U.S. based, SOC 2 Type 2 compliant organization. Information Capture Solutions specializes in providing complete and customizable BPO solutions in the enterprise content management industry. ICS has proven the ability to provide secure and accurate automation and enhancements to the document handling and data capture process.
For almost two decades, state and federal governments, as well as commercial and non-profit customers have relied on ICS to provide automated and cost-effective solutions to enhance the efficiency and quality of their labor-intensive business processes. From front-end mailroom outsourcing to document scanning, data capture, claim processing, and outbound mail services ICS provides total business process solutions customized to meet individual client’s requirements.
GSA Multiple Award Schedule (MAS): 47QSMA22D08PV
518210DC: Document Conversion Services
54151S: Information Technology Professional Services
54151HEAL: Health Information Technology Services
561499M: Mail Management, System, Processing Equipment, and Related Services
SBA Certified Small Disadvantaged Business
I can't express how much your time is appreciated. I have never worked with a company that has this much dedication to customer satisfaction. I Just wanted to let you know what it means to me and our organization.
Our relationship with ICS is professional, collaborative, and constructive. We use ICS as the subject matter expert for the Captiva data capture software, as a developer of applications using Captiva data capture software, architect of applications to ensure efficient and accurate running of the applications, a teacher for our developers in the Captiva data capture software and as an integrator of third party vendor applications and software; check processing and scanner hardware. ICS will go the extra mile to deliver the services we’ve come to expect as our service provider.
I have enjoyed working with you and your team. ICS has been a very important part of our ability and success to service our clients to their expectations. I will be forever grateful to you and ICS for all that you have done and will continue to do as we both grow with the future.
ICS is a great partner to work with! They care about their customers and are so responsive to their needs. EVERYONE in the company is willing to do the work. There have been several times I've called the main phone line and the VP has answered or I check in on something and the executives are taking care of day to day work. Our Partnership with ICS has been very successful, enjoyable, and one I would recommend!