Intelligent Capture from OpenText is an industry leading process automation and data capture software that provides organizations the ability to automatically classify and extract important data elements from their business documents. While this tool provides an incredible solution to those needing to capture vast amounts of information in an efficient manner, it does fall short in providing a mechanism to understand how changes made to the system will impact the overall process.
Currently Intelligent Capture does not provide a simple way to test the effectiveness of changes made to the Advance Recognition Project, leading to increased risk and manual testing time. That is why ICS developed Capture Analytics, a simple and easy to use tool that provides end users the ability to quickly see the impact their changes have made on the capture flow process.
Capture Analytics is a process that provides developers and testers the ability to verify changes to Open Text Intelligent Capture Advance Recognition Projects efficiently and effectively. Allowing the two teams to work together to mitigate inherent risks in making changes to the Recognition Projects. Capture Analytics also provides the option to test Data Cleanup and Keying behavior for the end users.
I can't express how much your time is appreciated. I have never worked with a company that has this much dedication to customer satisfaction. I Just wanted to let you know what it means to me and our organization.
Our relationship with ICS is professional, collaborative, and constructive. We use ICS as the subject matter expert for the Captiva data capture software, as a developer of applications using Captiva data capture software, architect of applications to ensure efficient and accurate running of the applications, a teacher for our developers in the Captiva data capture software and as an integrator of third party vendor applications and software; check processing and scanner hardware. ICS will go the extra mile to deliver the services we’ve come to expect as our service provider.
I have enjoyed working with you and your team. ICS has been a very important part of our ability and success to service our clients to their expectations. I will be forever grateful to you and ICS for all that you have done and will continue to do as we both grow with the future.
ICS is a great partner to work with! They care about their customers and are so responsive to their needs. EVERYONE in the company is willing to do the work. There have been several times I've called the main phone line and the VP has answered or I check in on something and the executives are taking care of day to day work. Our Partnership with ICS has been very successful, enjoyable, and one I would recommend!