Standard Intelligent Capture reports are valuable and provide useful information regarding system performance. However, out of the box OpenText Intelligent Capture reporting does not provide the robust and detailed information required by many companies for auditing, production analysis, or export monitoring.
Information Capture Solutions has filled this void with CapReport. CapReport is an intuitive reporting database built for Intelligent Capture and designed to provide OpenText Intelligent Capture users with detailed reports currently unavailable in the standard reporting interface. Leveraging SQL Server Reporting Services (SSRS), CapReport users can now monitor and report on all aspects of their capture environment providing never before had analytics on system throughputs, operator speeds and accuracy, document/batch tracking, along with export and reject tracking. Reports can be scheduled and automatically delivered via email using the built-in scheduling feature within SSRS.
CapReport provides OpenText Intelligent Capture users with secure web-based access to the data and information organizations need to more effectively manage their personnel and data capture environment. CapReport fills the gap where standard reporting falls short and allows users to store and access information currently unavailable in the base install of OpenText Intelligent Capture. CapReport allows organizations to unlock and understand the full potential of their capture environment.
I can't express how much your time is appreciated. I have never worked with a company that has this much dedication to customer satisfaction. I Just wanted to let you know what it means to me and our organization.
Our relationship with ICS is professional, collaborative, and constructive. We use ICS as the subject matter expert for the Captiva data capture software, as a developer of applications using Captiva data capture software, architect of applications to ensure efficient and accurate running of the applications, a teacher for our developers in the Captiva data capture software and as an integrator of third party vendor applications and software; check processing and scanner hardware. ICS will go the extra mile to deliver the services we’ve come to expect as our service provider.
I have enjoyed working with you and your team. ICS has been a very important part of our ability and success to service our clients to their expectations. I will be forever grateful to you and ICS for all that you have done and will continue to do as we both grow with the future.
ICS is a great partner to work with! They care about their customers and are so responsive to their needs. EVERYONE in the company is willing to do the work. There have been several times I've called the main phone line and the VP has answered or I check in on something and the executives are taking care of day to day work. Our Partnership with ICS has been very successful, enjoyable, and one I would recommend!