Under Check 21, no bank is required to implement imaging, but everyone (bank, business or individual) is required to accept and honor substitute checks. This cleverly allows image-enabled banks to clear checks between themselves via images, then to create a substitute check only when clearing to or through a non-image-enabled bank.
ICS can provide Tangent Systems Check 21-enabled remittance and check processing solutions, or modify any existing Tangent solution to generate image cash letters. The service-oriented architecture (SOA) of their Deposit21 product, means that it can also be easily integrated with third-party or internally developed payment processing solutions.
Deposit21 adds a full suite of electronic payment clearing capabilities to any payment product or process.
I can't express how much your time is appreciated. I have never worked with a company that has this much dedication to customer satisfaction. I Just wanted to let you know what it means to me and our organization.
Our relationship with ICS is professional, collaborative, and constructive. We use ICS as the subject matter expert for the Captiva data capture software, as a developer of applications using Captiva data capture software, architect of applications to ensure efficient and accurate running of the applications, a teacher for our developers in the Captiva data capture software and as an integrator of third party vendor applications and software; check processing and scanner hardware. ICS will go the extra mile to deliver the services we’ve come to expect as our service provider.
I have enjoyed working with you and your team. ICS has been a very important part of our ability and success to service our clients to their expectations. I will be forever grateful to you and ICS for all that you have done and will continue to do as we both grow with the future.
I just wanted to share some thoughts with you on what a wonderful team member you have in Beverly, Director of Support. She was such an instrumental part of this transition. It is apparent that all of the dental plans have the utmost respect for her. Her knowledge of the system and ability to jump in to resolve issues quickly is one of the reasons we were able to have a smooth transition. I was very appreciative of her commitment to the project and the team.